5 thoughts on “What should I do if there is a quality problem in gold jewelry?”
Milton
Gold jewelry problems also need to be distinguished, whether quality or processing. If it is a quality problem, the identification results can be required. If it is a supply problem, it can be returned to the factory.
Hello, Callow jewelry has a quality problem. The first time you need to go to the merchant's feedback quality problem, request return or replacement, and negotiate to resolve. If the negotiation cannot be resolved, you can call 12315 consumer complaint hotline complaints ...
There are serious quality problems, and the freight is generally borne by the seller. You can involve rights to protect your rights to Taobao customer service, and determine that there are obvious quality problems in the product, you can do not need to bear the freight; the seller has never chose to agree or refuse the refund, the refund will not enter your Alipay when the refund is over The seller agrees to refund, and the refund application enters the buyer's return stage; if the seller refuses to refund the refund 4.5 days later, you cannot complain. When the refund application is ongoing, effective complaints cannot be initiated. It is impossible for Taobao to make a transaction refund, rights protection, and complaints occur at the same time. During the complaint. Essence Essence You can't initiate a complaint at all. Where is the complaint period? Unless you now turn off the refund application and confirm the payment. Then you can initiate a complaint of protection for rights protection through the after -sales entrance.
If you buy the quality of the gold, you can go to the counter to find the after -sales customer service processing. If he does not handle it, you can go to the market to supervise to complain.
Gold jewelry problems also need to be distinguished, whether quality or processing. If it is a quality problem, the identification results can be required. If it is a supply problem, it can be returned to the factory.
Hello,
Callow jewelry has a quality problem. The first time you need to go to the merchant's feedback quality problem, request return or replacement, and negotiate to resolve.
If the negotiation cannot be resolved, you can call 12315 consumer complaint hotline complaints ...
If gold jewelry has a quality problem, it can be replaced or maintained at the place where you buy.
There are serious quality problems, and the freight is generally borne by the seller. You can involve rights to protect your rights to Taobao customer service, and determine that there are obvious quality problems in the product, you can do not need to bear the freight; the seller has never chose to agree or refuse the refund, the refund will not enter your Alipay when the refund is over The seller agrees to refund, and the refund application enters the buyer's return stage; if the seller refuses to refund the refund 4.5 days later, you cannot complain. When the refund application is ongoing, effective complaints cannot be initiated. It is impossible for Taobao to make a transaction refund, rights protection, and complaints occur at the same time. During the complaint. Essence Essence You can't initiate a complaint at all. Where is the complaint period? Unless you now turn off the refund application and confirm the payment. Then you can initiate a complaint of protection for rights protection through the after -sales entrance.
If you buy the quality of the gold, you can go to the counter to find the after -sales customer service processing. If he does not handle it, you can go to the market to supervise to complain.